All Systems Operational

Uptime over the past 90 days. View historical uptime.
Know-Your-Customer Suite Operational
Know-Your-Customer API Operational
Prospect Portal Operational
Professional Portal Operational
Client Portal Operational
Investment Suite Operational
Investment Suite API Operational
Investment Suite Administrative Portal Operational
Amazon Web Services Operational
AWS cloudformation-eu-central-1 Operational
AWS cloudfront Operational
AWS dynamodb-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS lambda-eu-central-1 Operational
AWS rds-eu-central-1 Operational
AWS route53 Operational
AWS s3-eu-central-1 Operational
AWS sqs-eu-central-1 Operational
AWS ses-eu-west-1 Operational
AWS sns-eu-central-1 Operational
Internal Operational
Zoom Zoom Meetings Operational
Slack Messaging Operational
Atlassian Jira Cloud Operational
Intercom Intercom Web Application Operational
Atlassian Bitbucket Pipelines Operational
Atlassian Bitbucket Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 15, 2026

No incidents reported today.

Nov 14, 2026

No incidents reported.

Nov 13, 2026

No incidents reported.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Hotfix v4.140.5 KYC Suite
Completed - The scheduled maintenance has been completed.
Nov 10, 23:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 22:45 CET
Scheduled - Release notes KYC Suite v4.140.5

------------------------------------------------------------
We solved the following bugs:
- fixed mobile layout issues in the Prospect Portal
Nov 10, 21:39 CET

Nov 9, 2026

Hotfix v4.140.5 KYC Suite
Completed - The scheduled maintenance has been completed.
Nov 9, 17:45 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 17:15 CET
Scheduled - Release notes KYC Suite v4.140.5

------------------------------------------------------------
We solved the following bugs:
- Updated core runtime and dependencies to improve security, stability, and maintainability.
Nov 9, 17:14 CET

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Hotfix v4.140.4 KYC Suite
Completed - The scheduled maintenance has been completed.
Nov 6, 23:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 22:30 CET
Scheduled - Release notes KYC Suite v4.140.4

------------------------------------------------------------
We solved the following bugs:
- Updated core runtime and dependencies to improve security, stability, and maintainability.
- Fixed an issue where unnecessary warning messages occasionally appeared in the Prospect Portal.
Nov 6, 21:17 CET

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Hotfix v4.140.3 KYC Suite
Completed - The scheduled maintenance has been completed.
Nov 3, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 22:00 CET
Scheduled - Release notes KYC Suite v4.140.3

------------------------------------------------------------
We solved the following bugs:
- Prospect portal: the "parent companies" answer can be changed again after selecting a complex structure
Nov 3, 20:52 CET

Nov 2, 2026

No incidents reported.

Nov 1, 2026

Hotfix v4.140.2 KYC Suite
Completed - The scheduled maintenance has been completed.
Nov 1, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 20:00 CET
Scheduled - Release notes KYC Suite v4.140.2

------------------------------------------------------------
Improvements and bug fixes:
- Added optional modal notification displayed to prospects after completing all required data
- Removed the uniqueness requirement for external references
Nov 1, 18:46 CET
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