Blanco Services Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Know-Your-Customer Suite Operational

90 days ago

100.0 % uptime

Today

Know-Your-Customer API Operational

90 days ago

100.0 % uptime

Today

Prospect Portal Operational

90 days ago

100.0 % uptime

Today

Professional Portal Operational

90 days ago

100.0 % uptime

Today

Client Portal Operational

90 days ago

100.0 % uptime

Today

Investment Suite Operational

90 days ago

100.0 % uptime

Today

Investment Suite API Operational

Investment Suite Administrative Portal Operational

90 days ago

100.0 % uptime

Today

Amazon Web Services Operational

90 days ago

100.0 % uptime

Today

AWS cloudformation-eu-central-1 Operational

90 days ago

100.0 % uptime

Today

AWS cloudfront Operational

90 days ago

100.0 % uptime

Today

AWS dynamodb-eu-central-1 Operational

90 days ago

100.0 % uptime

Today

AWS ec2-eu-central-1 Operational

90 days ago

100.0 % uptime

Today

AWS lambda-eu-central-1 Operational

90 days ago

100.0 % uptime

Today

AWS rds-eu-central-1 Operational

90 days ago

100.0 % uptime

Today

AWS route53 Operational

90 days ago

100.0 % uptime

Today

AWS s3-eu-central-1 Operational

90 days ago

100.0 % uptime

Today

AWS sqs-eu-central-1 Operational

90 days ago

100.0 % uptime

Today

AWS ses-eu-west-1 Operational

90 days ago

100.0 % uptime

Today

AWS sns-eu-central-1 Operational

90 days ago

100.0 % uptime

Today

Internal Operational

Zoom Zoom Meetings Operational

Slack Messaging Operational

Atlassian Jira Cloud Operational

Intercom Intercom Web Application Operational

Atlassian Bitbucket Pipelines Operational

Atlassian Bitbucket Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 4, 2023

No incidents reported today.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

Hotfix v4.114.1 KYC Suite

Completed - The scheduled maintenance has been completed.
Nov 28, 18:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 17:01 CET

Scheduled - Release notes KYC Suite v4.114.1

------------------------------------------------------------
We solved the following bugs:
- Data correction for internal reporting
Nov 28, 14:06 CET

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

Not able to login to the KYC system

Resolved - This incident has been resolved.
Nov 23, 19:43 CET

Update - We are continuing to monitor for any further issues.
Nov 23, 19:31 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 19:26 CET

Update - We have fixed the issue and are now monitoring the situation
Nov 23, 19:22 CET

Identified - The issue is identified and we are currently working on a fix.
Nov 23, 19:22 CET

Release v4.114.0 KYC Suite

Completed - The scheduled maintenance has been completed.
Nov 23, 18:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 17:00 CET

Scheduled - Release notes KYC Suite v4.114.0

------------------------------------------------------------
Technical improvements
------------------------------------------------------------

We made some technical improvements so that the system is up to date with the latest technologies available

------------------------------------------------------------
Bug fixes
------------------------------------------------------------

We solved the following bugs:
- Fixed product name sometimes not showing in the party dashboard
Nov 23, 13:09 CET

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

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