All Systems Operational

Know-Your-Customer Suite Operational
90 days ago
100.0 % uptime
Today
Know-Your-Customer API Operational
90 days ago
100.0 % uptime
Today
Prospect Portal Operational
90 days ago
100.0 % uptime
Today
Professional Portal Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Investment Suite Operational
90 days ago
100.0 % uptime
Today
Investment Suite API Operational
Investment Suite Administrative Portal Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS cloudformation-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Internal Operational
Zoom Zoom Meetings Operational
Slack Messaging Operational
Atlassian Jira Cloud Operational
Intercom Intercom Web Application Operational
Atlassian Bitbucket Pipelines Operational
Atlassian Bitbucket Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 13, 2026
Completed - The scheduled maintenance has been completed.
Mar 13, 19:51 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 19:00 CET
Scheduled - Release notes KYC Suite v4.130.6

------------------------------------------------------------
We solved the following bugs:
- fix issue of displaying incorrect signing status
- fix issue of not sending risk review notifications

Mar 13, 17:50 CET
Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Completed - The scheduled maintenance has been completed.
Mar 5, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 20:00 CET
Scheduled - Release notes KYC Suite v4.130.5

------------------------------------------------------------
We solved the following bugs:
- Updated to align with the latest technologies
- Cancel incorrectly opened risk reviews

Mar 5, 19:38 CET
Mar 4, 2026
Completed - The scheduled maintenance has been completed.
Mar 4, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 21:30 CET
Scheduled - Release notes KYC Suite v4.vv.v

------------------------------------------------------------
We solved the following bugs:
- impossible to start signing in a some configurations

Mar 4, 20:11 CET
Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 19:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 19:00 CET
Scheduled - Release notes KYC Suite v4.130.3

------------------------------------------------------------
We solved the following bugs:
- solve bug with restarting screening

Mar 3, 18:22 CET
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.