All Systems Operational
Know-Your-Customer Suite Operational
90 days ago
99.97 % uptime
Today
Know-Your-Customer API ? Operational
90 days ago
100.0 % uptime
Today
Prospect Portal ? Operational
90 days ago
99.96 % uptime
Today
Professional Portal Operational
90 days ago
99.96 % uptime
Today
Client Portal Operational
90 days ago
99.96 % uptime
Today
Investment Suite Operational
90 days ago
100.0 % uptime
Today
Investment Suite API ? Operational
Investment Suite Administrative Portal Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS cloudformation-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Internal Operational
Zoom Zoom Meetings Operational
Slack Messaging Operational
Atlassian Jira Cloud Operational
Intercom Intercom Web Application Operational
Atlassian Bitbucket Pipelines Operational
Atlassian Bitbucket Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
During September 30, our third party for signing "Signhost" will undergo a maintenance that could affect the signing process. We expect that during this timeframe some downtime might occur. See message from Signhost below:

"Upcoming scheduled maintenance notice

We will be undergoing maintenance during this time.
The past few months we have been working hard to improve performance to be able to scale with the growth of our platform.
One of the key ways for us to scale and improve performance has been to migrate to a new hosting environment. The past few months we have migrated most of our service. The last part of this migration is scheduled for 30th of September and will consist of the final database transfer.

We expect that during this timeframe some downtime might occur.

By this message we also want to repeat previous warnings shared through this channel:
- Whitelisting our IP for amongst others our postback services is strongly discouraged. We have moved and are moving to a variable IP situation. https://status.signhost.com/incidents/9r6bqnddp0f5
- Please check your API for http spec conformity. Do not send GET requests with Content type headers, or Accept headers for responses our API cannot deliver.
https://status.signhost.com/incidents/dy58m7zgwvxs "
Posted on Sep 13, 16:41 CEST
Past Incidents
Sep 28, 2021

No incidents reported today.

Sep 27, 2021

No incidents reported.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021
Completed - The scheduled maintenance has been completed.
Sep 21, 19:11 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:03 CEST
Scheduled - We will be undergoing scheduled maintenance during this time regarding an issue that some agents face in updating product details in Client file
Sep 21, 18:22 CEST
Sep 20, 2021
Completed - The scheduled maintenance has been completed.
Sep 20, 19:46 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 19:01 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 20, 17:59 CEST
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Completed - The scheduled maintenance has been completed.
Sep 17, 21:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 17, 12:51 CEST
Sep 16, 2021

No incidents reported.

Sep 15, 2021
Completed - The scheduled maintenance has been completed.
Sep 15, 20:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 19:15 CEST
Scheduled - We will be undergoing scheduled maintenance during this time regarding an issue we have on Joint registration for tenants that use ABBYY. The error is regarding Onboarding-Professional portal, after identification of the first person the second person was disappearing from the UI. After the fix everything will be resorted and both parties will appear again.
Sep 15, 17:12 CEST
Sep 14, 2021
Completed - The scheduled maintenance has been completed.
Sep 14, 20:34 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 20:03 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 14, 19:56 CEST