All Systems Operational
Know-Your-Customer Suite Operational
90 days ago
100.0 % uptime
Today
Know-Your-Customer API ? Operational
90 days ago
100.0 % uptime
Today
Prospect Portal ? Operational
90 days ago
100.0 % uptime
Today
Professional Portal Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Investment Suite Operational
90 days ago
100.0 % uptime
Today
Investment Suite API ? Operational
Investment Suite Administrative Portal Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS cloudformation-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Internal Operational
Zoom Zoom Meetings Operational
Slack Messaging Operational
Atlassian Jira Cloud Operational
Intercom Intercom Web Application Operational
Atlassian Bitbucket Pipelines Operational
Atlassian Bitbucket Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 18:40 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 17:38 CEST
Scheduled - Release notes KYC Suite v4.118.0

------------------------------------------------------------
Feature
------------------------------------------------------------
- Added a new version of the SAXO module for Business in Onboarding
- Increased size of comment fields in the professional portal

------------------------------------------------------------
Bug fixes
------------------------------------------------------------

We solved the following bugs:
- User denied access due to long request time
- Added possibility to see completely new monitoring results when more than three new matches are found
- Fixed access to product details with a significant amount of documents

Apr 18, 17:36 CEST
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 17:00 CEST
Scheduled - Release notes KYC Suite v4.117.11

------------------------------------------------------------
We solved the following bugs:
- Fix issue preventing creation of a legal entity from certain countries with a space in the registration number

Apr 11, 10:16 CEST
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 19:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 18:30 CEST
Scheduled - Release notes KYC Suite v4.117.10

------------------------------------------------------------
We solved the following bugs:
- Small fix relating to SSO functionality

Apr 8, 16:06 CEST
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.