All Systems Operational
Know-Your-Customer Suite Operational
90 days ago
100.0 % uptime
Today
Know-Your-Customer API ? Operational
90 days ago
100.0 % uptime
Today
Prospect Portal ? Operational
90 days ago
100.0 % uptime
Today
Professional Portal Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Investment Suite Operational
90 days ago
100.0 % uptime
Today
Investment Suite API ? Operational
Investment Suite Administrative Portal Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS cloudformation-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Internal Operational
Zoom Zoom Meetings Operational
Slack Messaging Operational
Atlassian Jira Cloud Operational
Intercom Intercom Web Application Operational
Atlassian Bitbucket Pipelines Operational
Atlassian Bitbucket Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Hotfix v4.117.6 KYC Suite Feb 22, 2024 18:00-19:00 CET
Scheduled - Release notes KYC Suite v4.117.6
------------------------------------------------------------
Technical improvements
------------------------------------------------------------

We made some technical improvements so that the system is up to date with the latest technologies available

Feb 22, 2024 - 16:52 CET
Past Incidents
Mar 2, 2024

No incidents reported today.

Mar 1, 2024

No incidents reported.

Feb 29, 2024
Completed - The scheduled maintenance has been completed.
Feb 29, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 29, 17:00 CET
Scheduled - Release notes KYC Suite v.4.117.8

------------------------------------------------------------
We solved the following bugs:
- Made a fix to allow editing of document generator exports

Feb 29, 14:35 CET
Feb 28, 2024

No incidents reported.

Feb 27, 2024
Completed - The scheduled maintenance has been completed.
Feb 27, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 17:00 CET
Scheduled - Release notes KYC Suite v.4.117.7

------------------------------------------------------------
We solved the following bugs:
- Increase the timeout in order to support exporting larger documents from the document generator

Feb 27, 14:23 CET
Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 20:43 CET
Scheduled - Release notes KYC Suite v4.117.4

------------------------------------------------------------
We solved the following bugs:
- Fix issue that could delay specific notifications

Feb 21, 15:39 CET
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.