All Systems Operational
Know-Your-Customer Suite Operational
90 days ago
99.73 % uptime
Today
Know-Your-Customer API ? Operational
90 days ago
100.0 % uptime
Today
Prospect Portal ? Operational
90 days ago
100.0 % uptime
Today
Professional Portal Operational
90 days ago
98.95 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Investment Suite Operational
90 days ago
100.0 % uptime
Today
Investment Suite API ? Operational
Investment Suite Administrative Portal Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS cloudformation-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Internal Operational
Zoom Zoom Meetings Operational
Slack Messaging Operational
Atlassian Jira Cloud Operational
Intercom Intercom Web Application Operational
Atlassian Bitbucket Pipelines Operational
Atlassian Bitbucket Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 29, 2024

No incidents reported today.

May 28, 2024
Completed - The scheduled maintenance has been completed.
May 28, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 17:00 CEST
Scheduled - Release notes KYC Suite v4.119.0

------------------------------------------------------------
Feature Highlights
------------------------------------------------------------
- Add possibility to export custom fields for client overview

Natural persons and legal entities form client overview custom fields can now be exported in CSV format

------------------------------------------------------------
Bug fixes
------------------------------------------------------------

We solved the following bugs:
- Improve handling of old CDD monitoring searches

May 28, 14:34 CEST
May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024
Completed - The scheduled maintenance has been completed.
May 21, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 17:00 CEST
Scheduled - Release notes KYC Suite v4.118.6

------------------------------------------------------------
We solved the following bugs:
- Performance improvements in Product pages in Client file

May 21, 15:39 CEST
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Completed - The scheduled maintenance has been completed.
May 16, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 17:00 CEST
Scheduled - Release notes KYC Suite v4.118.5

------------------------------------------------------------
We solved the following bugs:
- Fix field name in Saxo module in professional portal
- Support webhook string response
- Reset CDD search status on new or updated hits

May 16, 16:34 CEST
May 15, 2024

No incidents reported.