Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Know-Your-Customer Suite Operational
90 days ago
100.0 % uptime
Today
Know-Your-Customer API Operational
90 days ago
100.0 % uptime
Today
Prospect Portal Operational
90 days ago
100.0 % uptime
Today
Professional Portal Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Investment Suite Operational
90 days ago
100.0 % uptime
Today
Investment Suite API Operational
Investment Suite Administrative Portal Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS cloudformation-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Internal Degraded Performance
Zoom Zoom Meetings Operational
Slack Messaging Degraded Performance
Atlassian Jira Cloud Operational
Intercom Intercom Web Application Operational
Atlassian Bitbucket Pipelines Operational
Atlassian Bitbucket Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 11, 2026
Hotfix v4.136.1 KYC Suite
Completed - The scheduled maintenance has been completed.
May 11, 12:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 12:15 CEST
Scheduled - Release notes KYC Suite v4.136.1

------------------------------------------------------------
We solved the following bugs:
- update auth method to search on Belgium companies
May 11, 12:13 CEST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Hotfix v4.135.1 KYC Suite
Completed - The scheduled maintenance has been completed.
May 7, 22:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:45 CEST
Scheduled - Release notes KYC Suite v4.135.1

------------------------------------------------------------
We solved the following bugs:
- Updated to align with the latest technologies.
May 7, 20:42 CEST
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Release v4.135.0 KYC Suite
Completed - The scheduled maintenance has been completed.
May 4, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 20:00 CEST
Scheduled - Release notes KYC Suite v4.135.0

------------------------------------------------------------
Feature Highlights
------------------------------------------------------------
- support send to PMS functionality from Client File
May 4, 18:25 CEST
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Release v4.134.0 KYC Suite
Completed - The scheduled maintenance has been completed.
Apr 29, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 22:30 CEST
Scheduled - Release notes KYC Suite v4.134.0

------------------------------------------------------------
Feature Highlights
------------------------------------------------------------
- add "Salary / Income" product source origin and assets as option
- allow space character in PDF form field names in contracts validation before signing
Apr 29, 21:22 CEST
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

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