All Systems Operational

Uptime over the past 90 days. View historical uptime.
Know-Your-Customer Suite Operational
90 days ago
99.95 % uptime
Today
Know-Your-Customer API ? Operational
90 days ago
99.95 % uptime
Today
Prospect Portal ? Operational
90 days ago
99.95 % uptime
Today
Professional Portal Operational
90 days ago
99.95 % uptime
Today
Client Portal Operational
90 days ago
99.95 % uptime
Today
Investment Suite Operational
90 days ago
100.0 % uptime
Today
Investment Suite API ? Operational
Investment Suite Administrative Portal Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
AWS cloudformation-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-eu-central-1 Operational
90 days ago
100.0 % uptime
Today
Internal Operational
Zoom Zoom Meetings Operational
Slack Messaging Operational
Atlassian Jira Cloud Operational
Intercom Intercom Web Application Operational
Atlassian Bitbucket Pipelines Operational
Atlassian Bitbucket Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 25, 2025

No incidents reported today.

Apr 24, 2025
Hotfix v4.123.15 KYC Suite
Completed - The scheduled maintenance has been completed.
Apr 24, 18:46 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 18:00 CEST
Scheduled - Release notes KYC Suite v4.123.15

------------------------------------------------------------
We solved the following bugs:
- We begin to prefill Risk level for Natural Persons Group based on maximum level of participant;
- We improve UI in Prospect Portal to make section Document upload is more noticeable
Apr 24, 15:36 CEST
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Hotfix v4.123.14 KYC Suite
Completed - The scheduled maintenance has been completed.
Apr 16, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:30 CEST
Scheduled - Release notes KYC Suite v4.123.14

------------------------------------------------------------
We solved the following bugs:
- Use tenant name in the email for cosigners in Client File
Apr 16, 18:11 CEST
Apr 15, 2025
Hotfix v4.123.13 KYC Suite
Completed - The scheduled maintenance has been completed.
Apr 15, 18:52 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:00 CEST
Scheduled - Release notes KYC Suite v4.123.13

------------------------------------------------------------
We solved the following bugs:
- Incorrect translation in Saxo module
- Use tenant name in the email for cosigners
Apr 15, 16:12 CEST
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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