Hotfix KYC Suite

Scheduled Maintenance Report for Blanco Services

Completed

The scheduled maintenance has been completed.

Posted Oct 12, 2021 - 18:49 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 12, 2021 - 18:30 CEST

Scheduled

Dear costumer,

We will be undergoing scheduled maintenance during this time.

Issue:In rare cases, when moving your registrations from Onboarding to Client File you are not able to view the product or the client's related data. The functionality to move the data reached the time limit.

Solution: We decreased the time needed for a registration to move to the Client File.

If you have any questions please reach out to Costumer Success .

Posted Oct 12, 2021 - 17:47 CEST

This scheduled maintenance affected: Know-Your-Customer Suite (Know-Your-Customer API, Prospect Portal, Professional Portal).