Not able to create new signing transactions

Incident Report for Blanco Services

Resolved

This incident has been resolved.

Posted Oct 16, 2024 - 01:12 CEST

Identified

We are currently experiencing problems with creating new signing transactions. The issue has been identified by our provider and they are implementing a fix.

Posted Oct 15, 2024 - 16:24 CEST

Investigating

We are currently experiencing problems with creating new signing transactions. We are currently investigating the issue with the provider.

Posted Oct 15, 2024 - 15:07 CEST

This incident affected: Know-Your-Customer Suite (Know-Your-Customer API, Professional Portal).