Some users are not receiving MFA SMS messages when logging in
Incident Report for Blanco Services
This incident has been resolved.
Posted Jul 21, 2021 - 17:35 CEST
We are continuing to monitor for any further issues.
Posted Jul 21, 2021 - 14:07 CEST
A fix has been implemented and we are monitoring the results.
Posted Jul 21, 2021 - 13:11 CEST
We are currently investigating this issue
Posted Jul 21, 2021 - 11:00 CEST
This incident affected: Know-Your-Customer Suite (Prospect Portal, Professional Portal, Client Portal).